Skip Navigation Links
20 Years of Freedom and Democracy
Breaking News
Careers
Current Projects and Programmes
Development planning Research Studies
Durban Municipal Thrift Fund
Economic Development: EDGE
Employee Self Service
eThekwini Audio Channel
eThekwini Quality of Life
eThekwini Weekly Bulletin
ezaseGagasini Metro
Forms
Integrated Development Plan
Legislation and Policies
News
Newsletters
Public Access to Information
Public Notices
Radical Economic Transformation Framework
Reports
Request for Quotations
Services Tariffs
Tenders
Thrif Fund
Current Projects
By-Laws
20 Years of Freedom and Democracy
#iSayNoToXenophobia
Public warned of new pensioner rebate scam
THE public is urged to be aware of a new rebate scam that targets pensioners. Pensioners are scammed via telephonic calls by a person pretending to be Municipal official who offers a rebate for water meters.

The caller issues a reference number to the resident and informs them that they will be contacted by another official in the coming days and that a form will need to be completed and signed to qualify for the rebate. The Municipality confirms that there is no such process nor under any circumstances will customers be asked to make on the spot cash payments. The only rebate currently offered by the Municipality is a rates rebate and no other service.

Property owners qualify for the rebate on their primary property when they turn 60. This rebate is renewed annually. Both new application forms and renewal forms are found on the Municipal website. All rebate renewal forms are completed and submitted to Municipal offices. Payments are made strictly via Municipal banking halls, Sizakala Centres and third party collectors indicated on Municipal bills.

Any new application by a pensioner can be done at any of the customer service centres or a form can be downloaded from www.durban.gov.za and submitted via email or at one of the Municipal customer service centres or Sizakala Centres. Customers are urged to be vigilant to avoid falling prey to criminals. Any representative of the Municipality will have an ID tag with a photograph, ID or employee number and the Municipal logo on the card.

If residents are suspicious they can contact the City’s toll free number on 080 311 11 11 or http://correspondence.durban.gov.za:200/. Alternatively they can also contact the City Integrity and Investigation Unit on 0800 20 20 20.
WEATHER

Cannot retrieve the URL specified in the XML Link property. For more assistance, contact your site administrator.

IMPORTANT NUMBERS
Fire Department & Metro Police:
031 361 0000
Water and Traffic Hotline:
080 131 3013
Electricity Contact Centre:
080 13 13 111
QUICK LINKS
CITY MAPS
City Maps
FOLLOW US
Find us on Facbook   YouTube   follow us on twitter  
ABOUT DURBAN   |   CITY GOVERNMENT   |   SERVICES   |   ONLINE TOOLS   |   MEDIA & PUBLICATION   |   RESOURCE CENTRE   |   PAY COUNCIL BILLS

Home | Privacy policy | Disclaimer | Sitemap | Vacancies | Contact us

© eThekwini Municipality 2011